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John F. Kennedy Center for The Performing Arts selects Springboard Retail to Power its Retail Operations

Mar 14, 2019

The Kennedy Center, globally recognized performance and cultural institution, joins the Detroit Institute of Arts and the Philadelphia Museum of Art as part Springboard Retail’s impressive portfolio of Museum and Cultural Centers

BOSTON, MASpringboard Retailthe leading cloud POS and retail management platform designed to help growing retail brands drive sales and margin, today announces its partnership with the John F. Kennedy Center for the Performing Arts.

In operation since 1971, The Kennedy Center for Performing Arts, located in Washington D.C., attracts millions of visitors each year to more than 2,000 performances, events, and exhibits. After years of running its retail operations with an on-premise server-based point of sale and struggling through challenging and slow upgrades, lack of real-time data and inventory visibility, tedious and minimal reporting options, and limited training for part-time associates and volunteers, they made the decision to upgrade to a modern, cloud system.

After an extensive search and evaluation process, The Kennedy Center selected Springboard Retail’s cloud retail management system to power its retail operations. They join the ranks of the Detroit Institute of Arts and Philadelphia Museum of Art, among Springboard’s growing portfolio of cultural institutions. Springboard Retail serves as the foundation for the retail operations with these museums and cultural centers and integrates with their commonly used systems for ecommerce, membership and ticketing, fundraising, financial management, and CRM.

Springboard Retail is a critical part of the Kennedy Center’s plans to modernize the visitor experience. In addition to providing a streamlined in-store experience in the existing gift shops and the ability for the Center to achieve omni-channel commerce, Springboard Retail’s mobile point of sale will enable selling outside of the walls of the Center and into the REACH, a brand new studio and outdoor performance space slated to open later this year.

“We are excited to select and partner with Springboard Retail to power our retail operations,” said Jodi Zeppelin, Director of Retail at the Kennedy Center. “We are already impressed with increased level of visibility Springboard Retail has given us into the business, from performance against sales plans to detailed inventory reporting. This data will help us make decisions that both drive profitability and expand our business.”

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About Springboard Retail: Springboard Retail is a purpose-built, robust, cloud POS and end-to-end retail management platform designed by retailers. Built specifically for growing multi-store, multi-channel brands and retailers, the software is easy-to-use, easy to deploy, and delivers actionable real-time data across all channels and functions in the enterprise. Springboard Retail drives sales and margin with POS, mPOS, full inventory, order, promotions, tax, and customer management, unparalleled reporting, analytics and dashboards. Springboard Retail powers $2 billion annually in retail sales across the United States, Canada, and Mexico.

About John F. Kennedy Center for the Performing Arts: The John F. Kennedy Center for the Performing Arts is America’s living memorial to President John F. Kennedy, attracting millions of visitors each year to more than 2,000 performances, events, and exhibits. With its artistic affiliates, the National Symphony Orchestra and Washington National Opera, the nation’s busiest performing arts center is dedicated to providing world-class art, powerful education, and outstanding memorial experiences to the broadest possible constituency. Across all its offerings, the Kennedy Center is committed to increasing accessible, inclusive opportunities for all people to participate in and learn through the arts, including more than 400 free performances each year and a variety of Specially Priced Ticket programs for students, seniors, persons with disabilities, and others.

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For all media inquiries please contact:

Lisa Shaw

Emily Fanning

Written by Emily Fanning

Emily Fanning is a Content Marketing Manager at Springboard Retail, where she focuses on digital marketing, educational retail content, and customer stories. Prior to Springboard, she was a retailer herself, leading all of the marketing, advertising, and social media efforts for In the Pink Stores, Inc., an 11-store women's apparel retailer in New England.

For all media inquiries please contact:

Slater Latour