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Sell More! Blog

8 Rules for Hiring & Retaining Sales Associates

I'll be brutally honest: I can’t promise the retailers who attend my hiring webinar will achieve perfection when building their team. Even Hall of Fame hiring managers don’t bat 1.000, especially in retail. But if you apply the principles of this proven process, you will exponentially reduce your number of bad hires and make your successful hires even better.

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Topics: Customer Service, Retail Tips & Techniques

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A Sure Sign You Need More Signage

There’s a lot to consider when it comes to the signage for your brick-and-mortar store.

New store owners often start off...

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Topics: Retail Marketing

Cashwrap Conversations: Following the Tide

Southern Tide is one of those classic, all-American, feel good brands. They've done far more than design some fish-clad...

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Topics: Our Customers

Our 5 Favorite Retail Podcasts

Is it just me, or are podcasts the new Netflix? Gone are the days of "what are you watching?"now the only question is...

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Topics: Business of Retail

10 Ways Retail Has Changed Forever and Why It's Ok

Let's set the baseline: Retail has changed, continues to change, and will be in flux for many years to come.

Ok...duh....

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Topics: Business of Retail

How to Win Over Upset Customers by PIC-ing a fight

During the customer service training sessions I deliver to the staffs of small-to-medium sized businesses, we exchange...

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Topics: Customer Service, Retail Tips & Techniques

Boost Your Store's Sales by Understanding These 5 Types of Retail Customers

Everyone has different shopping preferences, which may vary by product type or time of day. For instance, when shopping...

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Topics: Customer Relationship Management

The 8 Truths of Markdowns (FREE Retail Webinar!)

How much product is marked up initially directly affects how profitable your retail business can be.  Many retailers...

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Topics: Retail Tips & Techniques, Our Partners

5 Steps to Choosing the Right Retail POS Technology for Your Store!

Choosing a point of sale solution for your company can be overwhelming. There are so many options on the market today...

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Topics: Retail Tips & Techniques, POS software

The Surefire Way to Tell if Your Marketing is Working

It should be easy to determine if your marketing is effective...right?  If you run a new radio campaign and sales lift,...

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Topics: Our Partners, Retail Marketing

5 Things We Learned at IRC 2018

Last week we packed our bags, said see ya to Boston's 90% humidity, and headed to Las Vegas, where we had the honor of...

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Topics: Events, Business of Retail

How to Avoid Back-to-School Syndrome & Maximize Fall Sales

Over the last twenty years, one of the “constants” that I have observed in my work with major retailers is a consistent...

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Topics: Customer Relationship Management

10 Simple Tips to Boost Retail Sales

It's the million dollar question: how do I increase my store's sales? Well, there's no one million dollar answer, but we...

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Topics: Retail Tips & Techniques

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