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Sell More! Blog

5 PayPal Chargeback Scams & How to Prevent Them

PayPal has a reputation for safety and security, which makes them the first choice for many e-commerce businesses who need to have a way to accept online payments. Unfortunately, fraud and criminal activities do still occur on PayPal, and any merchant who regularly transacts business over PayPal should be aware of these five common scams.

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Topics: Retail Tips & Techniques

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The Power of Silent Selling

All stores silently sell to their customers. From image to merchandise value, how a store looks and feels greatly...

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Topics: Retail Tips & Techniques

Preparing Your Store for the Holidays: A Guide for Small Businesses

Preparing for the holidays when you’re a small business owner can be stressful! Not only do you want to make sure your...

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Topics: Retail Tips & Techniques

8 Thriving Retailers' Tips for Surviving Black Friday

♫ It’s the most wonderful time of the year 

...right?

For consumers, sure. The holidays are wish lists, gift wrap,...

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Topics: Retail Tips & Techniques

How to Sell More and Thrive This Holidays Season, According to 11 Retail Experts

Here's the good news: 2018 holiday retail sales are expected to increase by roughly 5% over last year, totaling nearly ...

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Topics: Retail Tips & Techniques

7 Ways to Grow Your Retail Business Without Breaking the Bank

Retail businesses often fill a need in the community they exist in. But despite how essential they are, starting and...

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Topics: Business of Retail

Cashwrap Conversations: Nicole Leinbach Reyhle

As far as I'm concerned, Nicole Leinbach Reyhle is the mayor of the retail world. Highlighted in just about every top...

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Topics: Business of Retail

Picture Perfect: How to Create Instagrammable Store Displays

It’s late October, and perhaps you didn’t get around to remodeling your store again this year. The back room is full of...

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Topics: Retail Tips & Techniques

Cashwrap Conversations: Streamline Retail

Here are Springboard Retail, we're fortunate to work with some really cool retailers. But you already knew that, didn't...

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Topics: Our Partners

8 Rules for Hiring & Retaining Sales Associates

I'll be brutally honest: I can’t promise the retailers who attend my hiring webinar next week will achieve perfection...

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Topics: Customer Service, Retail Tips & Techniques

A Sure Sign You Need More Signage

There’s a lot to consider when it comes to the signage for your brick-and-mortar store.

New store owners often start off...

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Topics: Retail Marketing

Cashwrap Conversations: Following the Tide

Southern Tide is one of those classic, all-American, feel good brands. They've done far more than design some fish-clad...

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Topics: Our Customers

Our 5 Favorite Retail Podcasts

Is it just me, or are podcasts the new Netflix? Gone are the days of "what are you watching?"now the only question is...

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Topics: Business of Retail

10 Ways Retail Has Changed Forever and Why It's Ok

Let's set the baseline: Retail has changed, continues to change, and will be in flux for many years to come.

Ok...duh....

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Topics: Business of Retail

How to Win Over Upset Customers by PIC-ing a fight

During the customer service training sessions I deliver to the staffs of small-to-medium sized businesses, we exchange...

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Topics: Customer Service, Retail Tips & Techniques

Boost Your Store's Sales by Understanding These 5 Types of Retail Customers

Everyone has different shopping preferences, which may vary by product type or time of day. For instance, when shopping...

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Topics: Customer Relationship Management

The 8 Truths of Markdowns (FREE Retail Webinar!)

How much product is marked up initially directly affects how profitable your retail business can be.  Many retailers...

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Topics: Retail Tips & Techniques, Our Partners

5 Steps to Choosing the Right Retail POS Technology for Your Store!

Choosing a point of sale solution for your company can be overwhelming. There are so many options on the market today...

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Topics: POS software, Retail Tips & Techniques

The Surefire Way to Tell if Your Marketing is Working

It should be easy to determine if your marketing is effective...right?  If you run a new radio campaign and sales lift,...

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Topics: Our Partners, Retail Marketing

5 Things We Learned at IRC 2018

Last week we packed our bags, said see ya to Boston's 90% humidity, and headed to Las Vegas, where we had the honor of...

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Topics: Business of Retail, Events

How to Avoid Back-to-School Syndrome & Maximize Fall Sales

Over the last twenty years, one of the “constants” that I have observed in my work with major retailers is a consistent...

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Topics: Customer Relationship Management

10 Simple Tips to Boost Retail Sales

It's the million dollar question: how do I increase my store's sales? Well, there's no one million dollar answer, but we...

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Topics: Retail Tips & Techniques

What Really Counts in Retail Foot Traffic

We last talked about common retail foot traffic KPIs and the importance of conversion, but let's address some common...

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Topics: Retail Analytics, Our Partners

Physical Retail Isn't Dead. Boring Retail Is.

Despite the click bait headlines, the death of physical retail is greatly exaggerated. Far from it, in fact. But without...

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Topics: Business of Retail

Size Doesn't Matter. Metrics Do.

One store, forty stores. Luxury apparel, pet supplies. 30 SKUs, 3000 SKUs. No matter your store's size, location,...

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Topics: Retail Analytics

How to Measure Retail Store Traffic to Boost Profitability

Competition for customers has never been more fierce, and more than ever, retailers need to consider the value of each...

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Topics: Our Partners, Retail Tips & Techniques

Taking the Mystery out of a Well-Designed Store

Be honest: When did you last make a major floor move? And we don’t mean moving product from over here to over there.

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Topics: Retail Tips & Techniques

Cashwrap Conversations: The Future is For Now

Starting an online retail business in 2018 sounds about as daunting as starting a physical retail business in 2008 did....

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Topics: Ecommerce, Our Customers

Essential Retail Buying Reports to Boost Profitability

Being a successful retail entrepreneur depends on having the right product, at the right price, at the right time. It...

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Topics: Retail Analytics, Retail Buying

Harness Your Data for Painless Store Staffing

Whether it's just you and two employees or you're managing a team of 100, staffing a retail store can be tricky! You want...

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Topics: Retail Analytics, Customer Service

Cashwrap Conversations: The Championship Shop @ BLENDS

I doubt I’ll ever forget my first encounter with a pop up retail shop. Old Navy was celebrating the launch of its new...

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Topics: Our Customers

Are You Making the Right Purchasing Decisions for Your Business? FREE Retail Buying Webinar!

Let's find out!

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Topics: Retail Buying

Retail Inventory Reports That Will Change Your Business

Reporting on inventory is unquestionably the most important thing you can do for your retail business; after all, it’s...

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Topics: Inventory Management, Retail Analytics

3 Ways to Use Data for Your Retail Marketing Strategy

There is far more to retail marketing than designing a catchy e-mail blast and choosing the best Instagram filter; great...

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Topics: Retail Marketing, Retail Analytics

Sell Your Sole with These Shoe Selling Tips!

We've already talked about the importance of strong inventory management—especially in shoe stores, where stockrooms are...

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Topics: Retail Tips & Techniques

How to Use POS Data for Retail Merchandising

Agile retailers know that collecting, analyzing, and acting on dataquicklyis a non-negotiable to grow in an...

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Topics: Retail Tips & Techniques, Retail Analytics

What are You Doing to Drive Repeat Business? FREE Retail Marketing Webinar!

Whether you have handfuls or hundreds of customers coming into your store every day, taking the time to collect customer...

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Topics: Customer Relationship Management, Events, Retail Marketing

3 Key Retail Sales Reports to Run Daily

While certainly not the only metric indicative of its success, store sales is the ultimate indicator of the health of...

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Topics: Retail Analytics

How To Measure YOUR Store's Performance

We all sit here day after day and strategize about how we want our retail business to grow. But, how do we measure that...

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Topics: Retail Analytics

How To Double Your Gift Card Sales

44% / Consumers who said they were more likely to visit a store they would not have gone to otherwise because of a gift...

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Topics: Ecommerce, Retail Tips & Techniques

NEW! Free Retail POS Analytics & Metrics Report

Do you really KNOW your business?Do you understand why customers come back through your doors? (Or don’t.) Do you collect...

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Topics: Retail Analytics

7 Ways to Increase Shoe Store Sales and Traffic

If you’re a growing footwear retailer, you know how imperative strong merchandising skills, inventory management, and...

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Topics: Retail Tips & Techniques, Inventory Management

Cashwrap Conversations: Catching Fireflies

Much like our friends at Sugar Paper, Catching Fireflies started out as a two creatives with a small business idea that...

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Topics: Ecommerce, Our Customers, Retail Marketing, Our Partners

Cashwrap Conversations: Popping Up with Wendell August Forge

Wendell August Forge’s story is as impressive as the care they put into each and every one of their handcrafted gifts and...

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Topics: Our Customers, Customer Relationship Management, Inventory Management

What Motivates Shoppers to Revisit Your Store?

Whether you formally survey or initiate informal conversations, it is imperative to make sure that you leave your bias at...

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Topics: Customer Relationship Management

What CRM features should I look for in a POS?

Good question. Glad you asked. We tackled this one in our NEW Customer Relationship Management Report. Learn what retail...

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Topics: Customer Relationship Management, POS software

Customer Snapshot: Sugar Paper LA

Sugar Paper is a handcrafted, foil-stamped, perfectly polished example of a small side job that grew into a flourishing...

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Topics: Our Customers, Inventory Management

8 Ways to Collect Retail Customer Data (and Why!)

Often retailers feel reticent to ask for personal data. It can feel uncomfortable and often sales associates will just...

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Topics: Customer Relationship Management, Retail Tips & Techniques

Springboard Retail Case Study: HandPicked

HandPicked, a growing retailer specializing in unique, handmade jewelry and gift items recently made the switch to...

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Topics: Our Customers

How to Bounce Back From Holiday Returns

You can spot them a mile away. The dreaded shopping bag boasting your logo walking TOWARD your store. And you brace...

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Topics: Retail Tips & Techniques, Customer Relationship Management, Customer Service

The Easiest Ways to Attract New Customers and Keep Them Coming Back: FREE Retail CRM Webinar!

Your inventory can be perfectly managed. Your staffing spot on. Your merchandising impeccable. Yet without an engaged...

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Topics: Customer Relationship Management, Events

Meet Us at NRF 2018!

Headed to NRF's Big Show? Want to win an Apple Watch?!

It's that time of year again! We're thrilled to be returning to...

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Topics: Events

The Retailer vs. Customer Journey

Knowing your customer’s journey, their preferences, habits and history gives you the intelligence to create a customer...

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Topics: Customer Relationship Management, Customer Service

Happy Holidays from Springboard Retail!

Merry everything from our family to yours!

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How to Turn Holiday Shoppers into Year-Rounders

It goes without saying that the holiday season is prime time for retail traffic. And despite the daunting Amazon affect,...

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Topics: Customer Relationship Management, Customer Service, Retail Tips & Techniques

6 Ways to Measure Retail Customer Experience

In order to succeed in 2018, retailers absolutely must connect with their customers on a much deeper level than product....

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Topics: Customer Service, Customer Relationship Management

Inventory Management in Retail Case Study: SHIFT Stores

Every day is a week, every week is a month.

That’s the motto, motivation, and reality of SHIFT Stores, a seasonal chain...

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Topics: Inventory Management

Customer Snapshot: Chesapeake Bay Outfitters

For more than 30 years, Chesapeake Bay Outfitters has been a pillar of the small but vibrant seaside town of Saint...

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Topics: Customer Relationship Management, Ecommerce, Our Customers

5  POS Software Essentials to Manage Inventory Effectively

Thinking about switching to a new POS platform? A store is only as successful as its inventory, so here are five...

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Topics: Inventory Management, POS software

How to develop a framework for retail inventory reporting KPI's

The first step in managing your inventory effectively is making a commitment to use a modern point of sale solution to...

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Topics: Inventory Management, Business of Retail

How Agile Retailers Harness Inventory Data to "Fail Fast"

We ask Marc Weiss, CEO of Management One, what he thinks is needed to thrive in retail today. His answer? The ability to...

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Topics: Inventory Management, Events

6 Ways to Keep Inventory Fresh & Improve Sell Through!

You would be hard pressed to find a retailer who wouldn't LOVE a high sell-through rate. A high turnover rate means...

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Topics: Inventory Management, Retail Tips & Techniques

NEW! Retail Inventory Management Report

We all know, inventory management is a foundation for retail profitability. Yet, in talking to hundreds of retailers...

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Topics: Inventory Management

Shift Your Inventory Mindset for Agility

Inventory management is key for profitability in retail. Consumers today have high expectations, they demand inventory...

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Topics: Inventory Management

4 Ways Inventory Management Saves Money and Helps You Grow Sustainably

Ask any online retailer what their primary business goal for this year is, and more often than not, you’ll get an answer...

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Topics: Inventory Management, Ecommerce, Our Partners

Software Advice names Springboard Retail in FrontRunners Quadrant for Retail Software

Good news! We're please to announce that Springboard Retail has placed on the 2017 FrontRunners quadrant for retail...

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Topics: Business of Retail, POS software

Store of the Future: The Path Forward

At Springboard, we think there's a bright future for retail. When you begin to understand the shifts that are occurring,...

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Topics: Business of Retail

Announcing 3 New Enterprise-Grade POS Features!

In this fast-paced economy, you need a user-friendly but advanced retail enterprise POS system in order to grow...

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Topics: POS software

Benefits of Cultivating Brand Ambassadors vs. Sales Associates

How often have you heard, "man, customers are just so demanding"? Or worse, been on the receiving end of a sales...

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Topics: Customer Relationship Management, Customer Service

Store of the Future: Retail Industry Trends

We know that technology is reshaping retail and that the transformation is profound. But specifically, how will it change...

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Topics: Business of Retail

5 Ways to Transform from Multi-Channel Retailer to an Omni-Channel Powerhouse

In today’s ever-changing retail world, one thing is certain: the more places you’re selling, the better your chances of...

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Topics: Business of Retail, Ecommerce, Our Partners

Store of the Future: Technology Reshaping Retail

We've been shopping differently for quite a while now. That once linear path that today seems so simple is gone. It's...

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Topics: Business of Retail

10 Retail Industry Trends and Statistics for Long-Term Growth

Sometimes it feels like retail industry trends change faster than we can possibly keep up with. From technology and...

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Topics: Business of Retail

5 Customer Data Points to Collect in Your POS CRM

A modern point of sale system becomes truly effective when it's used to collect all the powerful data and customer...

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Topics: Customer Relationship Management, Retail Tips & Techniques

How to Finance a New Retail Location with a Business Loan

Your retail business has been so successful that you’re considering opening a new location—congratulations! This is an...

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Topics: Business of Retail

Springboard Retail Case Study: Porter's

In the years since they first opened their doors in 1915, Porter’s Craft and Frame, a family-owned retailer in Southeast...

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Topics: Our Customers

How to Use Your CRM to Build Customer Loyalty

We all know that customers are inundated with promotional offers and product emails trying desperately to capture their...

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Topics: Customer Relationship Management, Retail Marketing

How to Train Store Employees to Boost Retail Loyalty!

You’ve invested in marketing, advertising, and curb appeal, and your traffic counters are showing that it’s paid off....

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Topics: Retail Tips & Techniques, Customer Service

Survey Shows Retail Loyalty Programs a Top Customer Preference!

Lately, we've read a lot about the importance of 'the customer experience' to engage and build brand loyalty.  As well as...

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Topics: Customer Relationship Management

How To Navigate Market as a First Time Buyer!

As a first time retail buyer, walking into retail buying market can be extremely daunting. With hundreds of vendors,...

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Topics: Retail Buying, Retail Tips & Techniques

Retail Hiring Best Practices Start with Asking the Right Questions

Retail today is über competitive, building a strong team that can sell strategically and use all the tools at hand is...

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Topics: Retail Tips & Techniques, Customer Service

Springboard Retail Case Study:  XCVI

XCVI began as an apparel wholesaler in 1996 (XCVI) and has grown into a multi-store, omni-channel, national fashion...

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Topics: Our Customers

How to Create a Retail Loyalty Program that Engages All Generations

We're living in unique times. Our retail customer base is composed of three distinct generations that have vastly...

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Topics: Customer Relationship Management

Best Practices for Successful Retail Inventory Management

Inventory management is an essential part of running a retail store. Too much stock can lead to markdowns that can kill...

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Topics: Inventory Management, Retail Tips & Techniques

What do "Enterprise-Grade" POS Features Mean for My Retail Business?

Glad you asked! You might see us use the term 'enterprise-grade' features when describing certain feature sets...

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Topics: POS software

What Exactly is an Open API and Why is it Important?

 Features and functionality abound in today's POS software solutions and as you evaluate your options you might come...

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Topics: POS software

5 Complexities to Consider when Shifting to Omni-Channel Retailing.

The shift to omnichannel retailing requires a different approach and mindset. To date, traditional retail has been a...

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Topics: Business of Retail

Key Retail CRM Tactics to Boost Your Customer Relationship Marketing

By now most of us are aware that personalization is a retail trend that's here to stay. Promotions and loyalty programs...

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Topics: Customer Service, Customer Relationship Management

Retail Terminology Every Modern Retailer Should Know

In the past, the retail environment has been more forgiving. Single stores, Mom & Pops if you like, have had the luxury...

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Topics: Business of Retail

How to Engage Valuable Customers with a Retail Loyalty Program

The business of retail goes far further than opening a brick and mortar store and selling your goods to the next person...

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Topics: Customer Relationship Management

5 Best Practices for Managing Your Point of Sale Inventory System

The blunt truth about inventory management and revenue: If you’re sitting on inventory, you’re sitting on dollars. And if...

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Topics: Retail Tips & Techniques, Inventory Management

NRF 2017 Retail's Big Show: Retail Reimagined

Everything was BIG at Retail's Big Show this year from the ideas to the exhibitors — it certainly proved that retail is...

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Topics: Events, Business of Retail

Hiring a Retail Store Manager? 12 Essential Questions to Ask

Often, retail growth involves opening up new sales channels whether that be a pop-up store, entirely new location or...

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Topics: Retail Tips & Techniques

Boost Profitability! 5 Essential POS Reports to Run Daily

The world of retail can be unpredictable and challenging. However, it is also exciting and very gratifying when you're...

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Topics: Retail Tips & Techniques

Key Issues in the Search for an Omni-Channel Retailing POS Solution

Merging your brick and mortar stores with your ecommerce enterprise has become mission critical. Not only do today’s...

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Topics: POS software

5 Essential POS Reports for Strategic Retail Management

Your retail management system should be able to do so much more than swipe a credit card and keep track of inventory. It...

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Topics: Retail Tips & Techniques, Retail Analytics

Planning for 2017? Knowing These Key Retail Industry Trends Can Help

In retail, January is often a time for planning and analysis. After the frantic holiday season, it's the time to...

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Topics: Customer Relationship Management, Business of Retail

Happy Holidays from Your Springboard Retail Team!

As we enjoy the gifts of the holiday season and head into the New Year, all of us at Springboard Retail would like to...

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The Biggest Retail POS System Complaints

Are you feeling the pain? Everyday, our intrepid sales team listens to retailers lament about their current retail pos...

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Topics: POS software

Q+A:  Meet our Director of Customer Experience

Meet Allen Williams, our Customer Experience Director! Allen began his career many years ago with Gordon Russell's In The...

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FAQs: Springboard Retail's POS Management Software

Our sales consultants are passionate about our POS management software, they love to explain Springboard Retail's POS...

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Topics: POS software

Grow with a Retail Management System

The first thing you might ask is, "what exactly is the definition of a Retail Management System?" A retail management...

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Topics: POS software

How to Buy Using POS Retail Management Software

Point of Sale. Most people think of a system that runs transactions, handles payments and prints or emails customer...

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Topics: Retail Buying, POS software

10 Questions to Ask When Thinking About Switching Retail POS Software

The idea of switching from one retail POS software system to another can be a daunting task, understandably so. Besides...

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Topics: POS software

Retail Loyalty Solutions: 5 Things You Didn’t Know

As if you don’t already have enough to think about, retailers these days face an onslaught of important tech-centric...

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Topics: Our Partners, Customer Relationship Management

Now Live: Faster Returns!

That's right, starting today, you can now process returns faster! The next time you print a receipt, take a look at the...

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Topics: POS software

Spring Trends With Scout & Molly's

Springboard Retail customer Scout & Molly's is about to open a brand new store at 3311 Westpark Drive in Houston, TX....

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Topics: Our Customers

Just Released! A New Design for PDF Exports

Our latest release includes a new design for PDF exports. We have completely redesigned our Purchase Order, Purchasing...

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Topics: POS software

'in the pink' Grows Revenue 11% with Social Value Metrics

This case study illustrates how in the pink, the nation’s largest chain of Lilly Pulitzer® Signature Stores, capitalized...

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Topics: Our Customers

Run Your Business From Your POS System

Built by retailers, for retailers, Springboard Retail’s mobile POS and retail management solution easily integrates...
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Topics: POS software

5 Must-Haves in a Multi-Store POS System

POS systems are not “one size fits all." Some are geared to restaurants, others do well in single stores, while others...

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Topics: POS software

5 Benefits of Tablet POS

Point of sale in the cloud has revolutionized how organizations use data. But if you’re not using taking advantage of...

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Topics: POS software

Easily Move Important Data to Your New POS System

When it comes to your business’s data, starting from scratch wouldn’t just be inconvenient, it’d be impossible. From...

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Topics: POS software

Be a Springboard Retail Power User: Powerful Promotions

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Topics: Events

What to Look for in Mobile Point of Sale Hardware

In today’s retail industry, server-based point of sale packages no longer cut it. Customers want the personalized...
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Topics: POS software

Be a Springboard Retail Power User: Real-time Reporting

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Topics: POS software, Retail Analytics

Springboard Retail and Heartland Partner to Help SMBs Sell More, Smarter

Today, Heartland Payment Systems and Springboard Retail announced their partnership to help small businesses compete in...

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Topics: Our Partners

5 Steps to a Painless POS Implementation Process

When shopping for a new POS system a lot factors come in to play when choosing the right software and hardware. With so many...

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Topics: POS software

Springboard Retail Product Spotlight

Have a question about Springboard Retail? Watch this interview with our CEO, Gordon Russell, on TechnologyAdvice.

We answer...

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Topics: POS software

Refer a Friend to Springboard Retail, Earn $300

Do you love Springboard Retail's cloud POS and retail management platform?

Now is your chance to share your love of...

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Introducing a Smarter Way to Plan Sales

Comparing today’s sales to last year’s sales is a valuable tool, but not necessarily the comparison you want your sales...

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Topics: Retail Tips & Techniques

5 Ways to Let Freedom Ring in the Sales with Cloud POS

For retailers, holidays are often the busiest days and aren’t a day off. Having a robust cloud POS and retail management...

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Topics: POS software

4 Reasons Small Business Owners Love Springboard Retail’s Cloud POS

 

Contemporary women’s fashion boutique, Chou Chou, based in Wilton, CT offers a unique variety of women's shoes,...
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Topics: POS software, Our Customers

A Whole New Way to See Items

A picture may be worth 1000 words, but for retailers a photo’s worth is measured in dollar signs. A quality image of a...

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Topics: POS software

Q&A with Springboard Winner Steam Couture

Indiana-based women and men’s clothing boutique, Steam Couture, has had an exciting and action-filled month. Not only are...

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Topics: Our Customers

5 Ways to Consider Your Employees When Choosing a POS

Many factors contribute to the final decision when choosing the right POS for your store including cost, real-time inventory...

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Topics: POS software

Take a selfie with Springboard Retail, enter to win $100

We want to see how you how you use Springboard Retail in your store, so we're giving our customers the opportunity to win...

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5 Ways to Make Your Customers Your #1 Fan

Here at Springboard Retail, we love sports. So we’re pretty stoked about attending the NSGA Management Conference & Team...

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Topics: Customer Relationship Management, Retail Tips & Techniques, Customer Service

Is A Cloud-Based Retail Management System Right For You?

Still considering a move to a Cloud-based retail management software platform? We understand that there are a lot of...
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Topics: POS software

XCVI Chooses Springboard Retail as Cloud POS Solution

 

We recently announced that fashion brand XCVI chose Springboard Retail as their cloud POS and retail management...
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Topics: Our Customers

Feature Updates: When & Where You Want Them

We love sharing Springboard Retail updates and new features with our customers. And we know you love hearing about...

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Topics: POS software

Data Imports Can Actually be Easy - Phew!

So, you’ve decided to make the leap to a cloud POS with inventory management and the whole 9 yards. In order to make this...

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Topics: POS software

NRF Attendees: What's One Word to Describe Retail Tech in 2015?

After NRF 2015, we shared a blog post about four big retail themes for 2015 that we saw emerge at the show. But we had also...

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Topics: Events, Business of Retail

How To Be A "Lucky" Retailer All Year Round

 

It’s St. Patrick’s Day and many folks will be counting on the luck of the Irish today to make wishes come true. Of...
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Topics: Customer Service, Retail Tips & Techniques

Springboard Adds Vestique to Customer Roster

Earlier this month we announced that Vestique, a chain of women's fashion boutiques, chose Springboard’s platform as their...

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Topics: Inventory Management, Our Customers

Software Advice Unveils Report On Retail Pricing Strategies

Yesterday, Software Advice released an IndustryView report: “The Best Retail Pricing Strategies by Sector.” I was...

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Topics: Business of Retail

5 Ways To Make Your Customers Feel Loved!

It's the season of love with Valentine's Day arriving tomorrow, but we encourage retailers to show their customers love 365...

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Topics: Customer Service, Customer Relationship Management

4 Reasons JC Penney Was On To Something With The Counter-Free Experience

In 2012, TIME Magazine wrote about JC Penney’s plans to dramatically change the checkout experience at stores, including...

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Topics: Customer Relationship Management, Customer Service

Four Big Retail Themes at NRF15: Data, Mobile, Digital, Security

 

Another NRF (The National Retail Federation “Big Show”) is in the books! It was a busy, exciting time. We met with...
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Topics: Events, Business of Retail

Sell Smarter with 2015's Retail Trends

Based on retail trends, predictions, and what your customers want and deserve, we’ve gathered useful insight on how you can...

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Topics: Retail Tips & Techniques

Announcing New Partners at NRF15

We're busy here in New York at #NRF15 - the National Retail Federation's Big Show. Come by and visit us in Booth 1121 and...

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Topics: Our Partners, Events

Our Favorite 2014 Retail Evolutions

It’s hard to believe that 2014 has come to a close. As we kick off what is sure to be another exciting year in retail and...

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Topics: Business of Retail

Meet Us At NRF15 and Share Your One Word To Describe Retail Tech In 2015

It may be the holiday season, but what we're really getting excited for is National Retail Federation’s (NRF) Big Show in...

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Topics: Events, Business of Retail

When Our Customers Succeed, We Succeed – A Sneak Peek At Porter's Craft & Frame

At Springboard, we're lucky to work with a variety of retailers throughout the nation. Last week, one of our retail...

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Topics: Our Customers

Cashwrap Conversations: Dobbs

At Springboard, we have the privilege of working with many different types of businesses involved in retail. We enjoy...

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Topics: Our Customers

The Mobile Mania in Retail

Thank you to both Fortune Magazine and Chain Store Age for including us in their recent stories on the mobile explosion...

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Topics: Business of Retail

Springboard Retail Blog Post Archive

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