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Now Live: Faster Returns!

Posted by Allen Williams on Mar 30, 2016
Allen Williams
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That's right, starting today, you can now process returns faster! The next time you print a receipt, take a look at the very bottom: we've added a scannable barcode with the ticket number.


From now on, when you process a return in the store, simply navigate to the POS left menu, click the Find Ticket button and scan this barcode. It will quickly pull up the original ticket so that you can effortlessly start a return.

And speaking of returns, we've added a returns widget to the dashboard based on our customers' valuable feedback.  Continue reading to learn about new features from this Springboard Retail product update release, trust me, it's worth it!

Screen Shot 2016-03-30 at 8.57.50 AM

Item images in reporting

Our customers asked and we delivered! We've added a new "Item » Primary Image" group to reporting, which allows you to view a thumbnail of an item's primary image when running reports.

Screen Shot 2016-03-30 at 9.21.32 AM

If you hover over the image thumbnail with your mouse (or simply tap the thumbnail if you're on an iPad), you'll see a full size preview of the image.

Wait, there’s more!

A few more highlights from this release:

  • Custom Payment Types: If you've set up custom fields on your custom payment types, these fields are now reportable. You'll notice that each payment type custom field now appears in the "Groups" dropdown in reporting.
  • Shipping Amounts: We've added an "Amount" field to the shipping method page. If you navigate to Settings > Shipping and click into one of your shipping methods, you'll notice you can set an amount which will automatically populate on sales orders.
  • Count Batch Sorting: On the inventory count batch page, we've made Item # and Item Description field sortable to make it easier for you to find items in a batch when you're performing a count.
  • Plus, many more minor fixes and enhancements!

As always, if you have any questions or comments about this update, you can send those to support@springboardretail.com. We very much appreciate all of your feedback!

If you're not a Springboard Retail user you can check out a free 30-minute webinar or free trial here.  We are always happy to help with any questions you may have.


Topics: POS software

Online Retail Today