POS systems are not “one size fits all." Some are geared to restaurants, others do well in single stores, while others are loaded with functionality best suited to retailers with multiple locations. When choosing a POS system, it’s important to look for what’s best for your unique business. Multi-store retailers, for example, require a retail management system that allows them visibility into all functions of the business - customer relations, inventory, sales, order management, purchasing/receiving and marketing to name a few. Not only that, multi-store retailers need a system that is flexible enough to create reports with any variables of their choosing. Here are some important considerations when looking for POS and retail management system software for multi-store retailers.
Visibility across all stores
Look for POS software that gives you better control over sales and profitability by placing actionable real-time data in the hands of every person who needs it, from the C-suite to the store floor. Data should be accessible from any device, on any platform, so that you can manage all of your stores on the go. You want to be able to check the day’s sales at the airport, from your car, at the beach! You should be able to look for a sweater in a size 6 across all stores, while the customer tries on the 8 in the fitting room, and you shouldn’t settle for anything less.
Helps you expand quickly and easily
You’ve worked hard to grow your business, so you want point of sale and retail management software that helps you expand quickly. Look for multi-store POS software that eliminates your growing pains—present and future—by being accessible on an iPad, Mac or PC and allows for the creation of a master template account, making new store deployments quick and easy.
“Multi-location was not an afterthought in the Springboard Retail system,” he says. “Adding a location or station is a matter of 60 seconds.” ~Alex Nielsen, Porter's Craft & Frame
Often sales associates get into a “groove” when ringing out customers, so a POS system with frequent upgrades and versions can be frustrating for sales reps and can slow down the checkout process—not to mention the time and effort it takes to communicate these upgrades across all stores and channels. A cloud POS solution can solve this problem with real-time updates that rarely affect the interface. A system that uses in-app messaging to share feature updates is also helpful, so your employees are notified of new features automatically.
Your brand and management plan are the basis of your business, and as you expand it can be hard to keep these aspects consistent across all channels. You need a POS software that makes branding easy to implement across all accounts with a custom template.
Truly built for multi-store
Multi-store retailers need a POS and retail management system that was designed with them in mind, like Springboard Retail, which built by multi-store retailers who truly understand your needs.
“It was such a breath of fresh air when we started looking at Springboard Retail, because you could tell it had been designed by people who have been in retail and have gone through some of the same challenges that we are currently going through," says Theresa Johnson, owner of women's contemporary fashion boutique Modern Romance.
You want to be able to sell a sweater in Greenville just as easily as the one in your hand in Albany and have that sale credited to the store that actually sold the item—not the store that shipped it—so you can plan your future buying strategically. With Springboard Retail that is possible, and you don’t have to settle for anything less!
Topics: POS software