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5 Steps to a Painless POS Implementation Process

Posted by Sarah on Jul 20, 2015
Sarah
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When shopping for a new POS system a lot factors come in to play when choosing the right software and hardware. With so many things to consider, one of the most important aspects—the implementation process—often becomes overlooked. You want a partner who will guide you every step of the way so you feel confident when you go live, whether you are transitioning from your old POS or starting a new business.

Planning

Springboard Retail’s customer success team helps you create a schedule and go live plan with our Quick Start package. From creating and customizing your account, importing your data and configuring your hardware, they’ll help you every step of the way to ensure a successful launch.

Data migration

When you make the switch to a new POS, you want to keep your sales, inventory and customer data. And even better, you want that data in the cloud so that you can access it from any device at any time. Springboard Retail offers two data migration packages based on your needs. Read more here.

Training

Training new employees is a time-consuming necessity, so you want you current employees to be able to train future employees quickly and efficiently. With Springboard Retail’s Quick Start package, we also offer a train-the-trainer program: you pick the trainers, we’ll do the rest. Once trained, they trainers will educate your staff pre-launch and as you grow.

Plus, our customers find our POS software so intuitive that training is minimal. “Springboard Retail is user friendly — part timers to the most experienced retails staff find the system easy to use,” says current Springboard Retail customer, Patricia Adams.

Proven success

Our Quick Start package is proven to have retailers like you successfully live in Springboard Retail in as little as one day. We can also work with you to work out a timeline that works best for you. “I would recommend the Quick Start package to anybody,” says Ciara Stockeland of MODE. “The Springboard team really knows their stuff and was fully prepared. They helped me schedule a go live plan based on my needs, and stuck to that plan.”

Ongoing support

Once you go live, you don’t want a partner who just leaves you to your own devices. The Springboard Retail customer success team cares about you and your business whether you just started or have been with us for years. We’re here to help with exceptional customer support, helpful videos and articles in our Knowledgebase, and webinars to help you become a power user and take advantage of feature enhancements.

Want a robust cloud POS and retail management software AND support as you get started, transition and grow? Take a Tour of Springboard Retail today.

Topics: POS software

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